Britt Bertolucci Cao

12 May
Using social media tools to increase and connect your insurance business

Using social media tools to increase and connect your insurance business

In my last post, I wrote about how if you are not using technology like consumer inbound calling or...
10 May
Using Technology to Increase Your Insurance Business

Using Technology to Increase Your Insurance Business

With technology being a huge and ever growing force in society all industries are realizing the...
08 May
why thanking your insurance customers is so important

why thanking your insurance customers is so important

People love feeling appreciated. They also love receiving some sort of thank you gesture. Your...
05 May
How asking the right questions can increase auto insurance sales to inbound calling customers

How asking the right questions can increase auto insurance sales to inbound calling customers

Auto insurance, everyone knows they need it and everyone should have it. However, the type of...
01 May
How annual insurance policy reviews will help customer retention

How annual insurance policy reviews will help customer retention

In my last two posts, I wrote about how to retain and grow your customer base, and how to then come...
27 Apr
5 Tips for an Inbound Call Customer Retention Strategy

5 Tips for an Inbound Call Customer Retention Strategy

Inbound insurance calling customers are great, they come to you and are usually ready to buy, but...
24 Apr
Ways to retain and grow your insurance customer base

Ways to retain and grow your insurance customer base

When you gain an auto insurance customer through an inbound call, don’t look at it as if you are...
20 Apr
3 Tips for Selling Millennials Auto Insurance

3 Tips for Selling Millennials Auto Insurance

Millennials, regardless of how you feel about them, they are here to stay and have now surpassed...
18 Apr
5 Tips for making auto insurance inbound calls & leads more successful

5 Tips for making auto insurance inbound calls & leads more successful

Inbound insurance calls are great, you know what the person needs and you know they were sent to...
14 Apr
The Importance of Insurance Call Recording

The Importance of Insurance Call Recording

As a provider of consumer initiated inbound calls we utilize another useful feature, which we also...